Aug
22
Do-Not-Call List (DNC) - Know the Rules or Pay the Dues!
Posted by Professional Support Services under For Realty Professionals, Management Professionals, Marketing, Advertising
Now that you’ve passed your real estate test, found a great office to sign with and you’re ready to start making those prospecting calls you might want to check out some of the tips below. Before you pick up that phone you will need to learn the Do-Not-Call (DNC) Registry Rules. Failing to do so can get very expensive. There are many pitfalls in the real estate business that can get you into trouble. This is an important issue to be aware of.
Obtain The Do-Not-Call Procedures From Your Broker
Hopefully, your broker has a published Do-Not-Call procedures manual and some training to help you understand the rules thoroughly. If so, get your hands on that document, read it and adhere to the procedures. Take these warnings to the bank and protect yourself. Fines can run as high as $11,000 per violation. If your broker doesn’t have any guidelines, the NAR can provide you with some guidance on the DNC rules.
Learn When It Is Permitted to Call a FSBO
If you have a client who has expressed an interest in a FSBO’s property, NAR has maintained that it should be permissible to call the FSBO and work with them on behalf of your buyer client. Calling them to obtain the listing or making solicitation approaches while representing your buyer can be a violation.
A Referral Isn’t Excepted from the DNC Rules
A friend knows someone that’s thinking of selling their home. Or maybe a friendly mortgage broker gives you a name and number of a buyer prospect they are working with. Leads like these are a problem if they are on the DNC registry and you call them. You will be in violation of the rules “if you personally do not have a provable business relationship in the last 18 months or a provable inquiry from them to you in the last 90 days”.
Make Sure Your Open House Guest Book Obtains Calling Permission
Your open house, or any other function you engage in that uses a guest book for sign-in, will usually ask for phone numbers or more. Although it’s unclear if you’ll break the rules for not asking, use a check box with a notation similar to: ”It’s OK to call me” next to the phone number line.
Interested in DNC training for your staff? Just call or write PSS at (310) 833-0432 Email: Info@PSSPROS.com.
As always, your comments, good or bad are welcome. Just click on “Comments” below to let us know what you think.

















COMMENTS (5)
I really hate unsolicited calls and I am so glad that they came up with the Do Not Call List. I know some people welcome calls at home but for those of us that don't it is a great thing! August 22, 2008 at 12:42 pm
This is a very helpful article. I know the penalties are high for violating the DNC policies, but honestly, I was not aware of these details. For example, I thought it was ok to call referrals. Thanks for sharing this information. August 22, 2008 at 2:34 pm
The DNC list is pretty big deal. It should be dealt with very cautiously. You risk you business integrity and lots of money. Thanks for the article. August 24, 2008 at 3:23 pm
For those who are looking into buying leads, it's a good idea to make sure that the company you buy from scrubs for the do not call registry; it's also a good idea to re-check the numbers that you have against the list from time to time. August 26, 2008 at 6:19 am
These are definitely very important rules. I've seen some people get zapped for not paying attention! August 27, 2008 at 12:51 am